Support
How can we help?
Questions, bugs, ideas or privacy requests: write to us and a real person will answer. The answer may already be in the questions below.
- Delete an accountAsk us to delete your account and its data.
- Join the betaTry the apps before they launch.
- Email ussupport@sonofagoodman.com
Send us a message
Thank you!
Common questions
The apps
Can I use the apps on more than one phone?
Yes. When you sign in, your content is linked to your account, so you can access it from multiple devices. Sounds Like A Trip also works without an account; then your trips stay on that phone.
Do I need to use all the apps?
No. Each app works on its own, and you can use whichever one fits your needs.
What do ReciKey, ShelfMark and Sounds Like A Trip have in common?
Each one keeps a thing together with the story behind it. ReciKey keeps the recipe and the voice that taught it. ShelfMark keeps your books and the friends they pass between. Sounds Like A Trip keeps the place and the true story that happened there.
They’re made by the same small team, son of a good man™, and the same rules apply in all three: what you add is yours, there are no ads, and we never sell your data. Each is a separate app that works on its own.
Privacy and your data
How do you protect my data?
We use industry-standard security practices, including encryption and secure infrastructure, to protect your information.
Do you sell my data?
No. We do not sell your personal data.
How is my data used?
Your data is used to provide core app features, such as organizing your content, enabling account access, and improving performance. We do not use your data for advertising or sell it to third parties.
What information do the apps collect?
We collect only the information needed to operate the app, including account details, content you choose to add (such as recipes, books, or trip journals), and basic usage data. This information is used solely to provide and improve the app’s functionality.
Is my data private?
Yes. Your content is private and belongs to you. We do not sell your data, and we only use it to provide the features inside the app.
AI
Is my data used to train AI models?
No. Your recipes, recordings, books, notes and trips are not used to train AI models.
When ReciKey or ShelfMark use AI, it’s only to do something you asked for, like writing out a recipe card or finding the books in a shelf photo. ShelfMark’s personalized picks are off until you turn them on, and what they learn about your taste is yours alone: other people never see it. Sounds Like A Trip doesn’t use AI.
Do the apps use AI?
ReciKey and ShelfMark do, for things you ask for. ReciKey writes out a recipe from a recording, a photo of a recipe card or a link. ShelfMark finds the books in a shelf photo, fills in missing details and, if you turn picks on, suggests what to read. You can edit anything AI fills in. Sounds Like A Trip doesn’t use AI.
How does AI use my content?
Only to do what you ask. In ReciKey, AI writes out a recipe from a recording, a photo of a card or a link. In ShelfMark, it finds the books in a shelf photo, fills in missing details and, if you turn picks on, suggests what to read. You can edit anything it fills in, and your content is not used to train AI models.
Your account
Can I export my data?
Yes. You can ask us for a copy of your data at any time by emailing support@sonofagoodman.com, and some apps also let you export your content directly.
Can I request access to my data?
Yes. You can request access to the personal data associated with your account, in accordance with applicable privacy laws.
What happens when I delete my account?
When you delete your account, your personal data and content are permanently removed from our active systems. Some limited information may be retained only where required by law or for legitimate business purposes such as fraud prevention.
Can I delete my account?
Yes. You can delete your account directly within the app (in ShelfMark: Account → Delete account). Once your account is deleted, your personal data will be removed from our systems, except where we are required to retain certain information for legal or security purposes.
