Support

Question 1

What do these apps do?

Accepted Answer

They are personal archive tools. Shelfmark helps you organize books and reading history. ReciKey helps you record and preserve family recipes and conversations.

Question 2

Can I delete my account? What happens after deletion?

Accepted Answer

Yes. You can permanently delete your account and all associated data from the app settings or by contacting support. All stored content is permanently removed and cannot be recovered.

Question 3

What information does the app store? Do you sell or share my data?

Accepted Answer

Only the information you choose to add (such as books, notes, recipes, or recordings) plus basic account information needed to operate the service. And, No. Your data is never sold to advertisers or data brokers.

Question 4

Can I record conversations in the apps? What happens to recordings?

Question 5

Does the app use artificial intelligence? Does AI read my private content?

Question 6

Who owns my content? Can I export my data?